These terms and conditions apply to your purchase of all personal trainer (Personal Trainer) sessions and/or evaluations (Personal Training).

Terms and Conditions

These terms and conditions form part of your agreement with Afton Movement.
Upon signing up to personal training, you are agreeing to these Terms and Conditions. These terms form a legal agreement between us, so please make sure that you read them carefully and understand them. If you have any questions, please ask.

Purchasing Sessions and Bookings

Session purchases can be made online on this website or directly with the Personal Trainer.
Session bookings must be made with the Personal Trainer who will contact you.
When you purchase your session, you will be contacted within 24 hours of your purchase and we will inform you if we are able to accommodate your request.

All payments must be made in full online, either on this website or directly to the Personal Trainer.
All payments must be made in full prior to any sessions being undertaken.

We require a minimum of 24 hours’ prior notice of any cancellation of any Personal Training sessions. This can be made directly through your Personal Trainer. If you do not provide a minimum of 24 hours’ prior notice, you may lose that session and no refund will be made to you.
Any rearranged cancelled sessions will be at a time mutually agreed between you and the Personal Trainer.

If are late for your session, your session will be reduced in accordance with that time. If you are more than 25 minutes late, your Personal Trainer may choose to cancel the session and you may lose that session, in which case no refund will be made.

All Personal Training packs purchase options have a 90 day expiry, after which time any unused sessions will be lost and no refund will be made. This is to ensure we deliver all your required sessions to enable you to achieve your goals.
You may extend Personal Training packs for between one month and 12 full calendar months for the following reasons only:
- Pregnancy
- Serious illness
- Serious injury

To extend your Personal Training packs you must contact your Personal Trainer; we may ask you to provide proof of pregnancy, serious illness or serious injury.
Any other extensions are entirely at the discretion of the Personal Trainer.

If for any reason you are unhappy with your Personal Trainer, you may choose to end your training but no refunds will be made.
In all circumstances, any sessions used with the previous Personal Trainer remain used.
Your Personal Trainer cannot prescribe treatment or diagnose medical conditions. They may at any time ask to consult with your Medical Doctor should any medical condition arise.

If for any medical reason you are no longer able to complete any Personal Training sessions, you will be given a 50% refund on any outstanding sessions. We may ask for you to provide proof from your Medical Doctor.
If after purchasing an evaluation, you decide you do not want to go ahead with comprehensive ongoing Personal Training, you will not be refunded for your evaluation, even if you choose not to use your evaluation session.
If you leave Afton Movement for any reason other than serious medical reasons, you will not be entitled to a refund.
Any other refunds are at the discretion of the Personal Trainer.